Cititel Mid Valley Hotel Kuala Lumpur, Kuala Lumpur

The hotel rooms were clean and comfortable, but smaller than expected and couldn't change from a smoking room. The staff were helpful to my brother with special needs but were sometimes rude. The location had convenient shopping and dining options, although upgrades were needed for clarity and more information. The dining experience had a fair range of menu options and the facilities needed some improvements. Overall, a mixed stay with both positives and negatives.

The hotel has a convenient location connected to MidValley Mall. While the rooms are a bit on the small side and had a strong cigarette smoke smell, the service is excellent with friendly and helpful staff. The dining experience offers a fair range of menu options, and the facilities are well-maintained.

The hotel has a convenient location connected to Mid Valley Mega Mall, making it ideal for business travelers. The rooms are a bit small, which may not be spacious enough, especially for families with children. The service is exceptional with helpful and patient staff who assisted us even with booking issues. The dining experience offers a variety of choices, from local to western cuisine, at a good value.

The hotel is conveniently connected to Mid Valley, offering easy access to various amenities and leisure options. While the rooms may be a bit on the small side and appear old, the friendly staff members ensure a pleasant stay overall.